Les Blackwell
Co-founder
We spent decades working inside the Canadian system before we started building software for it.
The people who founded Solstice have spent their careers working with clinicians, administrators, and health information systems across Ontario, which adds up to a few decades of watching these systems used in real practices and real hospitals.
What we saw, year after year, was good clinicians giving up their evenings to documentation, administrators moving between systems that had no way of talking to each other, and patients waiting on hold to arrange something that should have taken ten seconds on a phone.
None of this was anyone’s fault in particular. The software was designed for a different era of medicine, and the distance between what it does and what a practice needs has been growing for years.
Most of these systems were also built for American healthcare first, where billing goes through private insurers and health privacy law is federal. What reaches Canada is that same product configured after the fact, with OHIP billing, PHIPA, and the provincial lab and drug networks fitted around the edges of an American design.
We think the next generation of clinical software has to be built from scratch, with AI in the design from the beginning and Canadian practice as its foundation.
That meant starting from an empty repository.
What we believe
AI can take on the documentation, the drafting, and much of the billing work, which gives back the hours that currently go to a screen.
Booking an appointment, reading a result, or messaging a care team should be something a patient can do on their own phone, in language they understand.
Solstice runs entirely on Canadian infrastructure, so patient data is stored and processed here and does not cross the border. We built the company around that condition.
A clinician reviews every AI output in Solstice before it counts for anything. The model can surface, summarise, and suggest, and the judgement stays with the person who carries the responsibility for it.
Our prices are published and everything is included in them. Anyone should be able to work out what Solstice would cost them before they ever speak to us.
Built for Canada
Canadians built this platform for the system they work in. The servers are in Canada, the team is spread across several provinces, and the software is designed around Canadian clinical workflows, billing requirements, and privacy law.
Canadian healthcare has requirements that no amount of localization will satisfy, so we wrote for them directly.
Founding team
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Richard Procunier is a pharmacist and the owner of several community pharmacies across Northern Ontario. A decade of running them has meant hiring and keeping teams in towns where staffing is hard, and watching what happens to a prescription after it leaves the clinic. He came to Solstice with a fairly concrete version of the argument we all make: the technology should be making the pharmacy and the practice easier to talk to.
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